I'm lumping few topics in this post, bear with me ;)
interesting article on "Fat fingers' based on GoldSpot media. 38% of total clicks on static banners are "fat finger" effect! Holy smokes!!
What's interesting about it is the form by which they measure accidental clicks: "engagement with post-click content lasted less than 2 seconds".
Triggers a few thoughts: mobile ads can lead to many places, including the app store and/or another mobile website. How many of those load in 2 seconds? close to none. Therefore, I assume that the measurement is really after the page completed loading.
In that case, the user had much more time to look at pieces of the page as it was loading. According to Compuware, over 77% of "top companies" mobile pages takes longer than 5 seconds to load (link). The average response time for a site, again according to Compuware, is 8.1 seconds (link). That means that PostMedia users really have something between 2-10 seconds to view content.
The other point to keep in mind is that we're talking here mobile advertising, which is a part of overall mobile revenues. To give some context, according to emarketer, advertisers will spend a relatively small amount of money on ads on phones and tablets this year — $2.6 billion, less than 2 percent of the amount they will spend over all. Yet that is more than triple what they spent in 2010 (link).
Compared to $2.6Bn in advertising revenue, according to eBay CEO, eBay and PayPal mobile to each transact $10 billion in volume this year (link).
I still believe mobile advertising is far more effective compared to desktop advertising, but I commend MediaPost for coming forward with the reality and attempt at measuring the Fat Fingers phenomena.
But it leads to the core issue (IMO). We don't really understand what users are doing in mobile. We need to dig deeper on how users engage mobile web and native apps and be able to better measure the funnel of all the complex scenarios in terms of experience performance and conversion. Some new innovation can be seen by ClickTale's mobile heat map, but there's much more to do in this space.
Of particular interest (to me) is the cross-channel revenue generated, originated by users on mobile. I believe that revenue portion dwarfs that of direct mobile revenue, and thus mobile plays a much bigger part of the overall company revenue.
Who can do it? let's see. Google? mostly yes. They know everything you do on Android (YES THEY DO), and given Chrome is the world's most popular browser (=shopping machine), they can tell. Apple also has a lot of control as many iOS users will use Safari in some form, probably on mac. Same story.
So it can be done, and it's important.